I build the back office these operations should have had before the growth hit.

What that gap actually looks like

It is not exotic. It is the same handful of failures in almost every operation I walk into.

Billing that waits on the owner. Job closeout data living in group texts and camera rolls. Crews driving to the wrong site because the schedule changed after they left the yard. Overtime nobody planned. Invoices sitting 45 days out because the paperwork to support them is scattered across three phones. And underneath all of it, no reliable answer to the one question that decides everything: did that job make money?

I have sat in that chair. Not as an observer with a framework. As the person the invoices waited on.

How I work

Every engagement starts with an Operations Analysis. Two weeks, fixed fee, scoped to the size of the operation. I go through how the work actually moves from assignment to cash, crew by crew, and I come back with a map of where the money is walking out and what it is costing you per month.

You get the findings whether or not you build anything with me. If we do build, the analysis fee credits into the engagement.

What comes after that is different for every operation. Sometimes it is a dispatch board. Sometimes it is closing out billing at the job instead of on Sunday night. Sometimes the systems are fine and the real problem is that one person is the single point of failure for three functions. I would rather tell you that than sell you a build you do not need.

What the work has produced

At one client, revenue grew 40 percent while net margin improved more than four times over. At another, we rebuilt billing from scratch, and the owner stopped spending Fridays chasing payments from the week before. One client secured SBA financing and a working capital line on the back of financials that could finally be produced on demand.

Those are two operations. Yours will look like some of that, or none of it. The analysis is how we find out which.

Who this is not for

If you are running fewer than 10 field techs, you probably do not need me yet. If you want software you can buy, install, and forget, that is a different purchase and there are good options for it. If the plan is to hand this off and never look at it again, this will not work, because the crews have to adopt it and that takes you in the room for the first 90 days.

Based in Houston, Texas. Working with telecom contractors nationwide, aerial and underground, typically 10 to 100 field technicians.