Your crews are working.
Your systems should be too.
Most contractors who’ve tried to fix their ops before know how it ends: the system gets built, the crew goes back to group texts two weeks later, and you’re the person who spent the money and still has the same problems.
We build the operations system around how your crews actually work, dispatch, closeouts, billing, finance, and we stay through the adoption process until the team is actually using it.
You don’t have to be the one who fights your crew to use something new. That’s what we’re here for.
The Problem
Sound familiar?
Most telecom contractors are running a $2M+ operation on tools designed for a 2-person shop.
The problem isn’t that contractors don’t know what’s wrong. It’s that they’ve been managing around it so long it starts to feel normal.
- Dispatch still runs on group texts, spreadsheets, or whiteboards. Jobs fall through the cracks.
- Billing falls behind because closeout docs are scattered across texts, emails, and job notes, and nobody has a consistent process to collect them before invoicing.
- You have no real-time visibility into where crews are or what they’ve finished today.
- The big operations software companies want $50K+ and a 6-month setup. That’s built for companies three times your size.
- You tried a new system before. The crew ignored it, went back to spreadsheets, and you’re still cleaning up the mess.
That last one is the one nobody talks about. Building the system is the easy part. Getting a crew that ran on spreadsheets and group texts to actually adopt something new? That’s the work. Most consultants hand you a template and disappear right when adoption gets hard. We stay through it. We’re still in it 90 days after go-live, because that’s when the real adoption work happens.
There’s a better way.
We build custom operations systems that give your team full visibility into dispatch, billing, and finance, at a fraction of the cost of enterprise software. We do it in weeks, not months. No off-the-shelf software. No generic templates. A system built around how your crews actually work.
- ✓Job tracking from assignment to closeout, visible to your whole team
- ✓Billing queue that updates the moment a job closes in the field
- ✓Crew and subcontractor compliance tracked in one place
- ✓Job costing that shows margin on every job before the invoice goes out
- ✓Pre-bore documentation that protects you if a damage claim arrives
- ✓Built on a platform your team can access from the field or the office, no expensive licenses
We build the system. We train the team. We stay until it works.
What We Build
Five modules.
One connected operation.
Start with what you need most. Each module works on its own, but they’re designed to connect into one unified system as your operation grows. The fifth module is one most contractors don’t think about until they receive a damage claim.
Every time one of our clients’ operations was at risk, the problem was the same: the systems hadn’t kept up with the crew. What follows is what that looked like.
From WhatsApp to a real operation
Today the crew has a live dispatch board, full billing visibility, and real-time status on every job in the field.
Before we started, everything ran on WhatsApp. Dispatch, damage tracking, job follow-up, all by text message. Information disappeared into group threads. Billing was delayed because nobody could find the completed job documentation. What should have taken minutes took ten times longer, and errors were absorbed as part of the cost of doing business.
We designed and built a system that integrates dispatch, operations, and billing into a single flow. Fewer errors. Faster collections. Decisions based on real data instead of the last text message someone remembered to send.
The crew didn’t want to change. Three months later, they don’t want to go back.
Billing that was weeks behind, now closed out at the job
Today every dollar owed gets tracked and collected. Invoices generate the moment a tech closes a job.
Before, there was no real billing system. Work was completed and documented somewhere: in texts, in notes, on paper. But pulling it together into an invoice took days. Sometimes weeks. Clients were getting billed late if at all, and nobody had a real picture of what was outstanding.
We rebuilt the billing process from scratch: a single system where every closed job surfaces what needs to be invoiced, with full visibility into what’s outstanding and how old it is. Invoicing connects directly to your accounting software, no more chasing paperwork across job sites.
Cash flow stabilized. Collections accelerated. The owner stopped spending Fridays chasing down payments from the week before.
Here is exactly what we build.
Job Tracking
Every job has one record from the moment it comes in to the moment it closes: assignment, field progress, closeout documentation, and billing trigger all in one place. Jobs import directly from your ISP’s platform, get assigned to a crew, and follow a consistent workflow through to closeout. When a tech completes the job in the field, everything billing needs is already attached: photos, service details, footage counts, and completion confirmation. No hunting. No missing paperwork.
- Jobs import directly from your ISP platform, no manual re-entry
- Each job tracks status, crew assignment, locate tickets, and key dates
- Field app captures what the tech did: footage, equipment installed, photos, hours
- Closeout data flows directly to the billing queue, no paperwork chase
- Duplicate detection flags repeat addresses before they become billing errors
Crew & Subcontractor Management
Running a crew means managing more than just job assignments. It means knowing who’s compliant, who’s available, what equipment they have, and whether their paperwork is current before you put them on a job. This module keeps your crew and subcontractor roster organized so nothing slips through, and so you’re never scrambling for a COI or a W9 the morning a sub shows up on site.
- Crew and subcontractor roster with rates, pay types, and market assignments
- Compliance document tracking: COI, DWC83, contracts, with expiration alerts
- Equipment and vehicle assignment, know who has what and when it’s due back
- Subcontractor invoice management with PM approval workflow
- Flag non-compliant subs before they’re assigned to a job
Billing Automation
When a job closes, the billing queue shows exactly what needs to go out: rate codes, quantities, and closeout documentation already attached. Rate cards are stored by job type and contract so every line item pulls the right rate for the right ISP. Invoices connect directly to your accounting software, and every invoice ties back to the project and PO it came from so nothing gets lost between the field and the books.
- Billing queue updates when a job closes, invoice-ready without chasing paperwork
- Rate cards by service code and ISP contract, right rate, every time
- Invoices link to the project, PO, and ISP contact automatically
- Accounting software sync (QuickBooks, Xero)
- Open invoice visibility: what’s been sent, what’s outstanding, what’s overdue
Job Costing
Most contractors finish a job, invoice it, and move on, without ever knowing if it made money. Labor ran long, the production rate didn’t hold, and by the time payroll closes the margin is already gone. Job costing connects your labor costs, production pay, and billed revenue at the job level so you can see where you’re making money and where you’re losing it before it becomes a pattern.
- Cost vs. billed on every job, see margin in real time
- Crew-level job costing, know which techs and crews run at rate
- Labor and materials tracked against the original quote
- Flag jobs that are trending over budget before they close
Dig Documentation & Damage Defense
A damage claim can arrive months after a job closes. By then the locate marks are gone and the only thing standing between you and a five-figure settlement is whatever photos exist from that day, which is usually not enough.
Before any bore starts, the crew documents the locate marks as found, the bore path, and the 811 ticket. Three photos and a ticket number. That record exists permanently, tied to the job, timestamped and GPS-tagged. If a claim arrives six months later, you’re not relying on memory, you’re pulling the file.
If a strike happens, the module captures the incident record through resolution. Every step you’re required to prove is already documented before anyone asks for it.
- Pre-bore photo documentation: locate marks as found, bore path, 811 ticket confirmation
- GPS-tagged, timestamped photos tied to the job record
- Notes for mark conditions, utility reps on site, and daily bore progress
- Damage incident record: photos, strike location, operator notification log
- Claim tracking: status, amount, correspondence, and resolution
Better together. Built to connect.
Each module works on its own, but the real power comes when they’re connected. A job closes in the field, the billing queue updates, labor cost is recorded, and the job costing dashboard reflects the margin in real time. The dig documentation record for that same job is already on file. Most clients start with Job Tracking and Billing, then add the rest once they see how the pieces fit. The Dig Documentation module is the one they wish they’d had before the claim arrived.
Book Your Free Health CheckHow It Works
From chaos to clarity
in 30 days.
Free Health Check
60-minute call to map your current ops, find the highest-cost gaps, and determine if we’re the right fit.
30-Day Pilot
We build your core job tracking and billing system. You run it with your real jobs. You see real results before committing to ongoing.
Full Build & Onboarding
We complete your full module build and work through the adoption process with your team. Building the system is week one. The next 90 days is where most contractors fail: getting a crew that ran on spreadsheets and group texts to actually adopt something new. We stay through that.
Ongoing Optimization
Monthly retainer keeps your system tuned as your crew grows. New hires, new markets, new workflows. We adapt with you.
What This Is Worth
Your operation is already running.
You have crews in the field, contracts active, customers getting served. Most contractors at your stage haven’t built what you have. That matters.
It’s easy to look at an operation that’s moving and think the hard part is done. The gap between “running” and “optimized” is where money quietly disappears: invoices that go out two weeks late, overtime from crews running inefficient routes, jobs that fall through because dispatch was a group text.
Think about it this way: if you hired a dedicated dispatcher, a billing coordinator, a systems consultant, and someone to manage ongoing operations separately, each one solving just one of these problems, what does that run per month?
That’s what this engagement replaces, at a fraction of the cost, with one person who knows your entire operation end to end.
Client Results
What contractors say
after going live.
“Before this, our billing was a mess: completed jobs sitting in text threads, work orders we couldn’t find, invoices going out weeks late. Now the invoice triggers the moment a tech closes the job. We stopped chasing payments. That alone covered what we paid for the build.”
“We were running dispatch on spreadsheets and group texts and jobs were falling through the cracks constantly. Gil rebuilt the whole system. The structure he put in place is already changing how we operate.”
Most contractors wait until the problem costs them a contract. The health check is free, and the clarity alone is worth the hour.
Book Your Free Health Check →
About Gil Ramirez
Built by someone
who knows the industry.
I founded Telecom Contractor Solutions in Houston, TX after watching contractors lose six figures a year to systems that worked fine at 10 techs and collapsed at 40. They’d outgrow their tools before reaching the scale to justify enterprise software, and the gap in between is where money quietly disappeared.
That gap is where I work: billing delays, missed jobs, crews driving to the wrong site, overtime from routes nobody optimized. I built a repeatable operations system to close it. It works because it’s built specifically for this industry, not adapted from some generic template.
I build the system they should have had before the growth hit.
Would it be a bad idea to spend 60 minutes mapping exactly what’s costing your operation right now?
Book your free 60-minute ops health check. We map your current workflow, identify your highest-cost gaps, and show you exactly what a built system looks like for your crew.
What would you need to see from that call to feel like it was worth your time? That’s what we’ll cover.
One call. You leave knowing exactly what’s costing you and what it would take to fix it.